Booking information 5 star Spa hotel Jagdhof in Neustift AustriaBooking information 5 star Spa hotel Jagdhof in Neustift Austria

SPA-HOTEL Jagdhof information

Booking information and cancellation policy

A compilation of everything you need to know – from initial enquiry to departure.


The rates listed are per person per night, and include our Jagdhof inclusive services.

  • Children under three sharing their parents’ room or apartment stay free of charge with full children’s board. À-la-carte orders will be added to your bill.
  • In the event of bookings for one adult plus child(ren), we shall charge €100 for the first child, and the fixed child rates shall apply for the second and third child. The single adult will be charged the usual nightly rate.

  • Single supplement for double rooms and apartments is charged at €100 per night, for suites €130 per night.

  • In the event of three adults sharing a family apartment or suite, the first two shall be charged the full rate, while the third shall be charged at our reduced, ‘Third Adult’ rate.
  • Should you only require bed & breakfast, the applicable half board rate shall be reduced by €15 per person.
  • Parking in our garage is available at €10 per day.
  • Local tax: we are required to raise a tourist tax of €2.80 per person per night.


All bookings are subject to the Austrian Hotel Contract Conditions. The basis of contract shall be provided exclusively by the information, descriptions and conditions scheduled in the valid price list on the date of booking. Your confirmation, either by telephone or in writing (fax/email), constitutes your offer of a binding contract conclusion. The contract becomes binding on our part when we confirm your booking in writing, and you confirm our confirmation in writing within seven (7) days. Regrettably, we can only confirm your room category but not your precise room number or floor.


Room cancellations can only be accepted in writing. We are able to offer you cancellation insurance. Cancellations within a month of the set arrival date as well as early departures shall be charged at 70% of the booked package price. We recommend that you take out hotel cancellation insurance to cover any cancellation costs resulting from accident or illness affecting the insured person or their family members prior to the start of, or during, your holiday. Please ask for details at the time of booking.


Your hotel room will be available from 3pm at the latest on the day of your arrival. We request that you vacate your room by 11am on the day of departure.


Naturally, you may make use of the Jagdhof’s Vitality World and amenities free of charge from 10am on the day of arrival and until 8pm on the day of departure. A special basket with a fluffy bathrobe, towels and slippers will be made available to you: all part of the service at your luxury hotel in Tyrol.


We recommend that you schedule appointments at the jOYFUL wellbeing area at the time of booking your holiday. Details of our SPA offers and treatments are available from our jOYFUL wellbeing area and in the jSPA menu. SPA offers and package rates do not include accommodation.


Please contact us in advance if you are planning to bring your dog. All dogs are charged €35 per dog per night and we do not provide food for pets. The hotel reserves the right to charge a final cleaning fee if required. Please bring your own dog blankets and beds. Dogs are not permitted in any food and beverage areas, the Jagdhof’s Vitality World, or in the garden.